Key Functions:
As a member of the Sample Management group, your primary responsibilities will include:
- Handling all new compound orders, weighing solid samples within a weigh hood using an analytical balance to create solutions for customers, including local chemists and biologists.
- Utilizing the Tecan Liquid Handler to process compound orders efficiently and accurately.
- Loading Tecan products onto an automatic sorting system for delivery to recipients across our local sites as well as domestic and international customers.
Additional Responsibilities:
- Receiving samples from both internal and external locations and ensuring all service level agreements are achieved on a daily basis, collaborating closely with scientific staff to prioritize important orders.
- Engaging with customers directly to understand their needs, address inquiries, and provide exceptional service throughout the order fulfillment process.